Terms and Conditions

Ejuice Connect terms



Battery Disclaimer
BATTERY WARNING AGREEMENT
● Please realize that batteries might cause damages like leaking, fire or explode when misuse or defective.
● It is your responsibility to double check and make sure your devices have necessary protection circuits.
● When charging Battery Pack, please put battery in a fireproof container. Always charge in an isolated area, away from other flammable materials such as carpet, wood, paper etc.
● We are NOT responsible for any damages caused by using our products.
● You must always follow the manufacturer's use and care instructions and all applicable laws and regulations.
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS AND WARNINGS For LI-ION/POLYMER BATTERIES
● You must read these safety instructions and warnings before using or charging your batteries.
● Lithium Polymer and Li-ion batteries are volatile Failure to read and follow the below instructions may result in fire, personal injury and damage to property if charged or used improperly.
● By purchasing Lithium Polymer and Li-ion battery, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, please return the battery immediately before use.
● Li-Ion and Polymer battery & packs may explode and cause fire if misuse or defective. We require all Li-ion batteries & packs buyers must be professionals and have capability to handle an emergency.
● Must follow our instruction exactly which is listed on manufacturer’s product page to control charging and discharging current.
● When charging Battery Pack, please put battery in a fireproof container. Please don't leave battery pack and charger on the wood material or carpet and unattended.
● Must keep Li-Ion & Polymer battery pack away from children.
● Do not build your own battery pack or charger. Always use those specific to your battery and manufactured with a UL certification. Do not modify a charger.
● Never make wrong polarity connection when charging and discharging battery packs. Always double check polarity of battery connector to make sure red wire to red wire and black wire to black wire.
● Do not mix and use old batteries and new batteries, or batteries with different brand names.
● Lithium batteries has its cycle life, please replace old battery with new one when it reaches it's service life or when it is two year old, whichever comes first.
● Test battery properties is your own responsibility. Please test Li-Ion battery you bought from us before using or sell to your customer to ensure battery can be operated properly and safely in your device. For more information, please contact the manufacturer directly.
● Do not use batteries that are damaged, peeling, punctured, dented, or cosmetically altered
● Always use a smart charger with protection circuits
General Guidelines and Warnings
● Use specific Lithium Polymer/Li-ion charger only. Do not use a NiMH or NiCd charger- Failure to do so may a cause fire, which may result in personal injury and property damage.
● Never charge batteries unattended. When charging LiPo/Li-ion batteries you should always remain in constant observation to monitor the charging process and react to potential problems that may occur.
● Some LiPo/Li-ion chargers on the market may have technical deficiencies that may cause it to charge the LiPo/Li-ion batteries incorrectly or at an improper rate. It is your responsibility solely to assure the charger you purchased works properly. Always monitor charging process to assure batteries are being charged properly. Failure to do so may result in fire.
● If at any time you witness a battery starting to balloon, swell up, smoke or hot, discontinue charging process immediately, disconnect the battery and observe it in a safe place for approximately 15 minutes. This may cause the battery to leak, and the reaction with air may cause the chemicals to ignite, resulting in fire.
● Since delayed chemical reaction can occur, it is best to observe the battery as a safety precaution. Observation should occur in a safe area outside of any building or vehicle and away from any combustible material.
● Wire lead shorts can cause fire! If you accidentally short the wires, the battery must be placed in a safe area for observation for approximately 15 minutes. Additionally, if a short occurs and contact is made with metal (such as rings on your hand), severe injuries may occur due to the conductibility of electric current.
● A battery can still ignite even after 10 minutes.
● In the event of any damage due to dropping the charger, you must remove battery for observation and place in a safe open area away from any combustible material for approximately 15 minutes.
● Do not cut any terminal wires or solder any connections.
● Never store or charge battery pack inside your car in extreme temperatures, since extreme temperature could ignite fire.
● Never drop the batteries.
● Never modify the batteries.
● Do not use a damaged charger or one which has been dropped
● Keep the batteries clean
● Do not re-wrap batteries
● We suggest you put the battery in an enclosure to protect it from damages by liquid, accident or dropping from height accidentally.
Charging Process
● Never charge batteries unattended.
● Put battery in the fireproof container and charge in an isolated area, away from other flammable materials. Always have fire extinguisher for emergency use.
● Do not overcharge batteries
● Keep batteries and chargers away from children and pets
● Do not charge batteries overnight
● Do not charge your batteries or device with a phone, tablet, or standard USB port.
● Do not modify, remove or disable security features of your charger or device
● Charge on a flat surface and ventilated area.
● Let battery cool down to ambient temperature before charging.
● Do not charge batteries packs in series.Charge each battery pack individually. Failure to do so may result in incorrect battery recognition and charging functions. Overcharging may occur, and fire may be the result.
● When selecting the cell count or voltage for charging purposes, select the cell count and voltage as it appears on the battery label. As a safety precaution, please confirm the information printed on the battery is correct.
a. Example: The label on a 2-Cell battery pack in series will read charge as 2-Cell (7.4V) or may cause fire. You must select 2-Cell for charging.
b. Example: The label on a 3-Cell battery pack in series will read charge as 3-Cell (11.1V) or may cause fire. You must select 3-Cell for charging.
● Selecting a cell count other than the one printed on the battery (always confirm label is correct), can cause fire.
● You must select the charge rate current that does not exceed the battery's allowed charging current. (Please double check the battery's specification)
Storage & Transportation
● Store battery at room temperature between 40 and 80 degrees F for best results.
● Do not expose battery pack to direct sunlight (heat) for extended periods.
● When transporting or temporarily storing in a vehicle, temperature range should be greater than 20 degrees F but no more than 150 degrees F.
● Storing battery at temperatures greater than 170 degrees F for extended periods of time (more than 2 hours) may cause damage to battery and possible fire.
● Do not stack batteries
● Do not carry loose batteries in your pocket
● Keep batteries away from metal objects (keys, coins, jewelry, cell phones etc.)
● Keep batteries away from flammable material
● Keep batteries in their case or other insulated material
● Periodically check batteries for signs of wear and tear. If observed, dispose of the batteries.
● Do expose batteries to moisture, direct sunlight or unsafe temperature
Caring for
● Charge battery with good quality Lithium Polymer charger. A poor-quality charger can be dangerous and must not be used.
● Set voltage and current correctly (failure to do so can cause fire).
● Please check cell voltage after the first charge.
○ Example
■ 1-Cell: 4.2V (4.15 to 4.22)
■ 2-Cell: 8.4V (8.32 to 8.44)
■ 3-Cell: 12.6V (12.48 to 12.66)
■ 4-Cell: 16.8V (16.64 to 16.88)
■ 5-Cell: 18.5V (18.30 to 18.60)
● Do not discharge battery to a level below 3V per cell under load. Deep discharge below 3V per cell can deteriorate battery performance
● Use caution to avoid puncture of the cell. Puncture of cells may cause a fire.
● Charging the battery every 2 months to keep it fresh if you don't use it.
Operating Charging Temperature:
32 to 113-degree F
Discharge: 32 to 140-degree F
1) Let battery cool down to an ambient temperature before charging.
2) During discharge and handling of batteries, do not exceed 160-degree F.
Life
Batteries that lose 20% of their capacity must be removed from service and disposed of properly. We recommend that you inspect and replace your batteries often. Batteries which have been stored and not placed in service for 2 months should be discarded and not be charged or used.
Product Warranty
Product warranty is limited to those of the manufacturer. Please refer to the manufacturer website for details. Warranty does not cover collateral damage. Misuse, abuse, incorrect charging and other inappropriate use (failure to strictly follow the safety warnings and instructions set forth above and contained on the manufacturer's website) of this product are not covered under any warranty. Ejuice Connect LLC & RMD Holdings LLC and their affiliates make and extend no warranties or representations.


The entire content included in this site EJUICECONNECT ® , including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of EJuiceConnect.COM, LLC™. The collective work includes works that are licensed to EJuiceConnect, LLC. Copyright 2003, RMDHOLDINGS.,LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with EjuiceConnect.com, LLC or purchasing EJuiceConnect.com, llc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with EjuiceConnect.com, LLC or to purchase EjuiceConnect.com, LLC products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by EjuiceConnect, com, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site and you also agree to merchant fees.



Trademarks

All trademarks, service marks and trade names of EJuiceConnect™ used in the site are trademarks or registered trademarks of EJuiceConnect®



Warranty Disclaimer

THIS SITE AND THE MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, EJUICECONNECT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. EJUICECONNECT DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EJUICECONNECT DOES NOT MAKE ANY WARRANTEES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU..ALL WARRANTIES ARE FROM MANUFACTURER. MANUFACTURERS RETAIN RIGHTS TO TRADEMARK, COPYRIGHTS, AND OTHER INTELLECTUAL PROPERTIES. WE ARE RESELLERS - DISTRIBUTORS ONLY. EJUICECONNECT, LLC TAKES NO BLAME FOR LEAKING OR BROKEN BOTTLE DURING SHIPPING. All SALES ARE FINAL



Limitation of Liability

To the fullest extent permitted by law, EJUICEONNECT.COM, LLC SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF EJUICECONNECT.COM, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.


Typographical Errors

In the event that an EJuicConnect.com, LLC product is mistakenly listed at an incorrect price, EJuiceConnect reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. EJuiceConnect reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, EJuiceConnect.com, Llc shall issue a credit to your credit card account in the amount of the incorrect price.



Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by EJuiceConnect.com, lcc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.



Notice

EJuiceConnect may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to EJuiceConnect.com, llc



Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of EJuiceConnect.com, LLC products) shall be in the state or federal courts located in Broward County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of EJuiceConnect.com, llc products) must be commenced within one (1) year after the claim or cause of action arises. EJuiceConnect.com, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. EJuiceConnect.com, Llc may assign its rights and duties under this Agreement to any party at any time without notice to you.



Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an EJuiceConnect or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.



Participation Disclaimer

EJuiceConnect.com, llc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, EjuiceConnect is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, EjuiceConnect reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to EjuiceConnect in its sole discretion.



Indemnification

You agree to indemnify, defend, and hold harmless EJuiceConnect, LLC its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, EJuiceConnect.com, LLC may link to sites operated by third parties. However, even if the third party is affiliated with EJuiceConnect.com, LLC EJuiceConnect.com, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of EJuicConnect.com, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, EJuiceConnect.com, llc seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site but for sites, it links to as well (including if a specific link does not work).

Notification of Copyright, Trademark, and/or Other Intellectual Property Infringement
If you believe that your property has been used in any way that would be considered copyright or trademark infringement or a violation of your intellectual property rights, our designated registered agent may be contacted at:EJUICECONNECT.COM, LLC, a Florida limited liability company, c/o, Managing Member, 221 NE 44th Street, Oakland Park, FL 33334, info@ejuiceconnect.com, 866-535-8423.


Return & Refund Policy

All sales are final, If there is an issue with your order, please contact customer service for more information on returning an item.

EjuiceConnect.com LLC is not responsible for manufacturer defects or warranties. If there is an issue with your order, please contact customer service for more information on returning an item. We do not cover manufacturer warranties and returns will be accepted at our discretion. The customer is responsible for sending back complete kits with everything received in original packaging and must be accompanied by the original receipt. We will only accept returns and issue refunds for items that have been authorized and given an RMA. Orders approved for RMA must have tracking on the return shipment. We will refund your order upon receipt providing everything is returned as received. Items cannot be exchanged, only refunded. If we find your return was in working order you may be subject to a restocking fee. Be aware that the tamper-proof rings on Unicorn Type Bottles may be weak and can break off and/or come loose during shipping. EJuice Connect will not offer replacements due to broken tamper rings.

If your order is returned to us or refused due to an undeliverable address we will refund your order less shipping costs and any discounts applied to your purchase.

Note: We do not offer refunds or returns on Disposable E-Cig Devices. All Sales Final.

Cancellations:

Please Note: Orders can no longer be canceled once the package has been shipped and the customer will be responsible for shipping costs if the package is refused and returned to us. We will refund the cost of the order less any applied discounts and shipping costs once we receive the returned order. Please allow 5 - 7 days processing time once the order is received by us.

Note: Ejuice Connect reserves the right to cancel and refund your order without notice. We have a Zero Tolerance Policy on underage vaping and credit card fraud. If you chargeback an order that has shown to be delivered, we will no allow you to purchase from our site in the future.


Shipping and Delivery

EJuiceConnect.com, LLC is not responsible for delayed, misdelivered, or stolen packages or delays caused by natural disasters and the pandemic . Once your order is scanned by FEDEX or any other delivery agents it is under the sole care and control of fedex, or any other agents to safely deliver the package to the purchaser or assigned recipient as assigned to in the shipping address. EJuiceConnect.com, LLC RMD holdings LLC is not responsible for incorrect shipping information given by the purchaser.

It is the sole responsibility of the purchaser to provide the correct shipping address information at the time of placing the order and additional shipping costs will apply on all orders that are returned due to incorrect shipping information. Ownership of packages accepted by USPS transfers to the buyer. We cannot be responsible for lost, held, damaged packages, incorrect shipping info, stolen packages, or misdelivery errors via carrier (example: delivered scan but not delivered). Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. If you do not agree to this policy you will not be able to complete a purchase as the terms & conditions box must be checked. There will be NO exceptions to this policy. We make every effort to ensure all orders placed during the week are shipped within 24 - 48 hours. We ship Monday - Friday, excluding Holidays. All orders placed between Friday evening through Sunday Will be shipped the following Monday, excluding postal holidays and natural disasters. We are not responsible for USPS delivery times. You will need to contact them regarding delayed delivery and possible compensation. Once an order is placed, cancellation is not possible once the item has been shipped.

State Regulations:

Due to State rules and regulations in the ongoing Youth Prevention efforts, we are unable to process or ship any orders to the states of Arkansas, Maine, Utah, and Vermont at this time.

For the State of New York, New Jersey, Massachusetts, and Rhode Island, we are unable to ship any flavored E-Liquids to customers located within these jurisdictions at this time, regardless of the nicotine strength. The same rule will apply to the City of Chicago. We are only able to ship out Tobacco E-Liquid to these states so be sure to remove any flavored E-Liquid in order to check out. Orders with flavored E-Liquids will be removed and canceled from the order, subject to the entire order being canceled and refunded while the rest of the package will be processed normally.

  • For the State of New York, orders above $60 before shipping costs and taxes will require an Adult Signature (21+) upon delivery with USPS. Furthermore, we are unable to ship any E-Liquid to residents of the state.
  • For the State of Maryland, we are unable to ship any Disposable Vape to customers located within the state due to local regulation that was put in place.
  • For the City of San Francisco, we are unable to ship any vaping products to customers located within the city due to local regulations regarding the sale of vaping products.
  • Adult Signature Fee: In accordance with local jurisdiction and laws, certain states require the use of Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation. This delivery service requires an additional charge and the rates will be reflected during the checkout process with a flat fee charged to residents of the following U.S. states: Massachusetts and New York.
  • During COVID-19, customers are still subject to Adult Signature Fees as USPS has a new procedure in place to validate the order while adhering to new safety standards during the delivery process.

If there are any changes in regards to state regulations, we will update this page in the future. We apologize for this inconvenience and greatly appreciate your ongoing support.

Sales Tax

All customers are charged 9% merchant fee on the order total including shipping which covers state sales tax/vape excise tax and merchant credit card processing fee's and California orders are charged a 24% merchant fee which covers CA 12.5% VAPE excise tax and 8.5% sales tax plus a 3% merchant credit card processing fee.

Out of state customers residing in a state or locality that collects a "Vape Tax" are responsible for reporting it as a "Use Tax" when they file their annual tax returns.
In accordance with applicable law, Ejuice Connect collects sales tax on orders shipping within or to the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, Washington, DC, West Virginia, Wisconsin and Wyoming. Ejuice Connect is not responsible for additional taxes and tariffs on international shipments.

CA Prop 65 - Notice to CA customers: CA state law requires that consumers pay the applicable excise tax directly to the state when purchasing tobacco products from a non-CA based business. EjuiceConnect LLC is not based in California, we do not have a nexus there, and we are not licensed or registered with the state. As such our California customers are responsible for paying the excise tax created by Prop 65 directly to the state. You can find more information on how to file here:

Beginning July 1, 2022, electronic cigarette retailers are required to collect from the purchaser at the time of sale, a California Electronic Cigarette Excise Tax (CECET) at the rate of 12.5 percent of the retail selling price of electronic cigarettes containing or sold with nicotine. Senate Bill (SB) 395 (Stats. 2021, ch. 489) enacted the Healthy Outcomes and Prevention Education (HOPE) Act, which imposes the CECET.

Beginning July 1, 2022, if you are a retailer of electronic cigarettes containing or sold with nicotine, you must have a CECET permit (account), collect the CECET from the purchaser, file a CECET return electronically, and pay the tax to California Department of Tax and Fee Administration (CDTFA). The collection of the CECET is in addition to the sales and use tax.

This guide is intended to provide general information about the new tax and registration, collection, filing, and payment responsibilities under the HOPE Act.

In addition to the HOPE Act, we administer other cigarette and tobacco products laws affecting retailers of electronic cigarettes containing or sold with nicotine. Retailers of electronic cigarettes containing or sold with nicotine also have responsibilities under the Cigarette and Tobacco Products Licensing Act of 2003. For more information, see our Tax Guide for Cigarettes and Tobacco Products


We ship to all U.S. territories, APO, and FPO addresses


Late Shipments

Due to the high volume of packages that USPS receives, please keep in mind that tracking information may not be automatically updated. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Ejuice Connect and must be resolved by contacting USPS directly in the contact provided below.

We do not guarantee transit times and shipping fees are non-refundable through us. For more information, please contact the carrier directly. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the shipping carrier USPS® Customer ServiceCall 1-800-ASK-USPS® (1-800-275-8777) to file a claim

Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account in the "my account" page. Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sorting facility, transit locations, or your local post office. There are no updates in between and all delivery issues should be addressed with your local post office. USPS offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of misrouting a package. Unfortunately, these errors are out of our control and we are not responsible for errors or delays by USPS. Incomplete or Incorrect Address Submissions: Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders.

Note: Please see our COVID-19 response on our shipping policy page for the latest updates. During the busy holiday season, postal holidays, and after holiday sales, processing can take up to 72 business hours. Our team works hard every day to ensure customers receive packages as soon as possible so we greatly appreciate your patience.

International Shipping

International orders may be subject to import taxes and duty fees. The customer is responsible for paying these charges. We ship at your own risk, but there is a chance they WILL BE confiscated. We are not responsible for these products if done so.

Ejuice Connect ships packages to many countries worldwide. Keep in mind we are unaware of your local laws and you, the customer assumes all shipping risks. Once the package leaves our hands there is nothing we can do from that point. All international mail is shipped via USPS. UPS or FedEx. If you order any e-juice, your customs form will be labeled as e-juice. We will not stretch the truth or under-declare values on any packages. We offer a variety of international shipping methods. Note: Customers are responsible for all customs and duty fees when importing products into their country. In certain cases, the packages may get held up in customs, or never delivered. We apologize for the inconvenience but international customers assume that risk, and once we ship it internationally we consider it a finalized sale. International orders may be subject to import taxes and duty fees. The customer is responsible for paying these charges. We ship at your own risk, but there is a chance they WILL BE confiscated. We are not responsible for these products if done so.

MailInternational postage is based on weight. Express International Mail is assigned a tracking number and can be tracked until it is delivered to the customer. Your package will arrive to you in 3 – 10 business days, but because of potential customs delays, this process may take up to 20 business days. USPS Express Mail

USPS: Only Priority Mail Express is guaranteed*

USPS® Customer Service Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim

Hours of Operation

Monday - Friday 8 AM - 8:30 PM ET

Saturday 8 AM - 6 PM ET

WARNING! THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE LEGAL OF SMOKING AGE FOR STATE IN WHICH YOU RESIDE TO ENTER THIS SITE.
Must be legal of smoking age for state in which you reside to purchase electronic cigarette products from this web site. Falsifying your age for the purpose of purchasing products from this website is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification at our discretion. By shopping our store, you are confirming you are of legal smoking age in the state in which you reside. We reserve the right to deny any order if we think it is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.

Age Verification.

We reserve the right to use third-party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal of smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require you to provide your identification card and additional written proof. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.
All fraudulent orders may be reported to the local authorities within your vicinity.
Note: We take identity theft seriously and receive daily notifications of unauthorized and fraudulent credit card use. If you experience an issue during checkout and are unable to complete your order after successfully placing orders in the past, please contact our customer service team by phone or text. We will require additional ID and written verification to remove any flags on your account to ensure your payment method isn't being used fraudulently.

CALL 888-557-3625 - TEXT 9542818650

Disclaimer

These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Ejuice Connect be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with the use of, or reliance on any product on this site. Our products are intended for ADULTS only. Our Products are not to be used by anyone under the legal smoking age of the state they reside in. Other Groups that should consult a physician before use Included (but are not limited to): Those who suffer from heart disease or high blood pressure. Pregnant, nursing, or those thinking of becoming pregnant. Those allergic to nicotine or other PG based products

BATTERY DISCLAIMER: By purchasing batteries from EJUICECONNECT.COM, LLC, and RMD Holdings LLC you are accepting full responsibility for proper battery care and usage. Batteries can fail without warning. The user must know the risks of lithium batteries and should have knowledge of how to care for them, charge and discharge them, and use them safely before using any device. Never leave charging batteries unattended or with coins or auto keys. Batteries may explode if mishandled. EJUIICECONNECT LLC., RMD Holdings LLC., its employees, and its authorized representatives will not be held liable or responsible for the use/misuse of lithium batteries, e-cigarette devices, or any battery chargers.


EJUICECONNECT TM is a mark owned by EJUICECONNECT.COM, LLC, a Florida limited liability company

© 2019 EJUICECONNECT.COM, LLC




Disclaimer: The products offered by EJUICECONNECT TM are intended for use by responsible adult vaporizer users over the age of 21 (or the legal smoking age of your state). Our products contain nicotine, a chemical known to cause birth defects or other reproductive harm. Nicotine is highly addictive and may be habit forming. Nicotine can be found in E-Liquids and can be dangerous to your health.


E-liquids should be stored out of reach from children and pets. E-Liquids are not a safer alternative to cigarettes, are not FDA approved and are not designed for use by persons under legal smoking age. E-Liquids may contain 0.0%, 0.3% or 0.6% Nicotine which can be poisonous or even lethal if inhaled or consumed in large amounts.

If you experience any side effects, or possible side effects with Nicotine or E-Liquids, stop using the product immediately and consult a physician. Possible side effects and health issues include, but are not limited to: lung cancer, emphysema, chronic bronchitis, heart disease, stroke and diabetes.

All products containing Nicotine may be poisonous if orally ingested or if it makes contact with your skin. Do not use Nicotine or E-Liquids if you have any underlying medical condition which may be intensified by the products sold. The ingredients in E-liquids may contain small amounts of nuts, gluten, sugar, sweeteners or flavorings. Do not use this product if you are allergic or sensitive to any of the common ingredients in E-liquids, such as Propylene Glycol, Vegetable Glycerin or Nicotine.

Choosing flavors of e-Liquid should be based on your personal liking. The descriptive flavors of e-Liquids are subjective due to the difference in taste buds among e-cigarette users. For the best quality and taste of your e-Liquid, shake well before each use. Please do not drink e-Liquids. If such incident occurs, contact your local Poison Control Center.

WARNING: This product can expose you to chemicals including Benzene, Isoprene, Formaldehyde, Diethylene Glycol, Toluene, Acetaldehyde, Cadmium, Lead, Nickel and N-Nirosonornicotine, which are listed in California’s Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. The Proposition is designed to protect California citizens and the State's drinking water sources from chemicals known to cause cancer, birth defects or other reproductive harm, and to inform citizens about exposures to such chemicals. For more information go to www.P65Warnings.ca.gov.
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